Privacy policy

This Privacy Policy describes how Hillbilly Handbags collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from https://hillbillyhandbags.com, or otherwise communicate with us.

Hillbilly Handbags is operated at:

Hillbilly Handbags
2859 Spindletop Rd
Lexington, KY 40511
United States

Email: CS@hillbillyhandbags.com
Phone: +1 702-651-2563

Personal Information We Collect

Depending on how you interact with our store, we and our service providers may collect:

  • Name and contact information
  • Billing and shipping addresses
  • Telephone number
  • Order and transaction information
  • Products purchased, viewed, or returned
  • Payment status
  • Shipping and tracking information
  • Account information, if you create an account
  • Customer service communications
  • Device and browser information
  • IP address
  • Cookie identifiers
  • Pages and products viewed
  • Referring pages
  • Shopping cart activity

Payment Information

Payments are processed by Shopify and applicable payment providers.

We do not intentionally receive or store complete payment card numbers on our own systems.

How We Use Information

We may use personal information to:

  • Operate and improve our store
  • Process payments and orders
  • Arrange order fulfillment, delivery, and tracking
  • Provide customer service
  • Process cancellations, returns, and refunds
  • Prevent fraud and unauthorized transactions
  • Maintain website and account security
  • Comply with legal obligations
  • Enforce our terms and policies
  • Send transactional communications
  • Send marketing communications where permitted
  • Measure website and advertising performance

Cookies and Advertising

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies for essential functions, preferences, shopping cart operation, secure checkout, analytics, fraud prevention, and advertising measurement.

Available controls may depend on your location, browser, and the privacy or consent tools displayed on our store.

Marketing Communications

You can unsubscribe from marketing emails using the unsubscribe link in the message.

Unsubscribing from marketing emails does not stop necessary transactional messages about an order, payment, delivery, return, refund, account, security issue, or policy update.

How We Disclose Information

We may disclose personal information to Shopify and service providers that support:

  • Payment processing
  • Fraud prevention and security
  • Order fulfillment and shipping
  • Customer service and email
  • Website hosting
  • Analytics and advertising
  • Professional and legal services
  • Compliance with legal obligations

We may also disclose information when required by law, to protect rights and safety, or in connection with a legitimate business transaction.

We do not disclose personal information in exchange for money. Some advertising activities may be considered “sharing,” “selling,” or “targeted advertising” under certain United States state privacy laws, even when no money is exchanged.

Shopify

Our store is hosted and powered by Shopify. Shopify processes personal information to provide commerce, checkout, payment, hosting, security, analytics, and related services.

Shopify and other service providers may process information outside your state or country.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, business and tax records, customer support, dispute resolution, fraud prevention, security, and legal compliance.

We use reasonable safeguards to protect personal information, but no internet transmission or storage system is completely secure.

Children’s Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

United States Privacy Rights

Depending on your state, whether applicable privacy laws cover our business, and any applicable exceptions, you may have the right to request access to, correction of, or deletion of certain personal information, or to receive a portable copy of information you provided.

Depending on applicable law, you may also have the right to opt out of certain targeted advertising, sales or sharing of personal information, or profiling; limit certain uses of sensitive personal information; or appeal a denied privacy request.

To submit a request, email CS@hillbillyhandbags.com with the subject line “Privacy Request.”

We may need to verify your identity before processing a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Changes to This Policy

We may update this policy to reflect legal, technical, or operational changes. The revised policy will be posted on this page with a new last updated date.

Contact

Email: CS@hillbillyhandbags.com
Phone: +1 702-651-2563

Address:
2859 Spindletop Rd
Lexington, KY 40511
United States